Case Study / Retail & e-Commerce Voice-Enabled Experience Challenge The client is a popular US-based fast-casual food chain that boasts thousands of locations, a net income in the hundreds of millions, and tens Read more...
The COVID-19 crisis is impacting the contact centre and BPO industry all around the world. In the Philippines, the government’s shutdown of the island of Luzon (which includes Metro Manila) has resulted in many contact centres closing their doors to Read more...
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